Open to
- IT Support Engineer
- IT technician
- Desktop support
- Systems and networking
Jacob Wiseman, IT support engineer: Desktops, systems, and networks that stay up.
Jacob Wiseman
jacob@northstar:~$
The pass
- 01Listen
Start from the desk, the device, or the network that stopped.
- 02Trace
Hardware, Windows, TCP/IP, or Wi-Fi — follow the actual path.
- 03Restore
Leave the system working, and say what changed.
How I work
Hands on
Desks, devices, and the network between them.
Local
Elkview, in the Charleston, West Virginia area.
Already in motion
Owner at NorthStar IT Services LLC. Registration in Epic.
Roles and credentials
Selected work
NorthStar IT Services LLC
Jacob owns NorthStar IT Services LLC, an IT services business based in Elkview and working in the Charleston area.
Thomas Imaging Center
Registration Specialist at WVU Medicine’s Thomas Imaging Center. Patient registration runs in Epic.
CompTIA A+
The core credential for hardware, operating systems, and the troubleshooting desktop support is built on. Earned October 2025. Expires October 2028.
CompTIA Network+
The core credential for network infrastructure, operations, and troubleshooting. Earned October 2025. Expires October 2028.
CSU Global
B.S. Information Technology, expected September 2027.
Know about me
IT support, and a little of everything on the desk
Jacob Wiseman lives in Elkview, in the Charleston, West Virginia area. He is looking for an IT Support Engineer, it technician, desktop support, or Systems and networking role. He owns NorthStar IT Services LLC, and he is a Registration Specialist at WVU Medicine Thomas Imaging Center.
AboutOpen to
IT Support Engineer
IT technician · Desktop support · Systems and networking
Based
Elkview / Charleston, WV
Charleston, West Virginia area.
Degree
B.S. Information Technology
CSU Global. Expected September 2027.
Business
NorthStar IT Services LLC
Owned by Jacob. Based in Elkview.
The shell
Open the shell and say hello
The prompt is jacob@northstar:~$. Try coffee, fortune, or neofetch. Ctrl K opens the same shell from anywhere.
jacob@northstar
Tab completes
NorthStar shell is ready. Type help, or press a command.
- user
- jacob
- place
- Elkview, WV
- open to
- IT support
Open to
- Open to IT support
- IT technician
- Desktop support
- Systems and networking
- Elkview, West Virginia